Ordering & Payment

-What methods of payment do you accept?
We accept Visa, Mastercard, Direct Deposit, Cash or Cheque.
-Can I place an order over the phone?
Yes, phone orders are accepted.

Delivery

−How much is delivery?
Delivery fees are calculated by your location & total items being delivered.
Standard Melbourne Metro Delivery $35
−What is Standard Delivery?
Standard Delivery is Melbourne Metro .
All orders will need to be signed for on delivery.
−How long does delivery take?
Delivery times vary, depending on stock. Same day in a lot of cases.
−Can I specify a time on my delivery day?
You can discuss this with our friendly Delivery Staff on 03 9548 1033

Warranty & Returns

−Do all your products come with a warranty?
Yes, all our products are backed by supplier warranties
(warranties vary from supplier to supplier)

−How do I make a warranty claim?
To make a warranty claim – contact us on 03 9548 1033

−Can I return an item?
Stocked items may be returned if you retain your invoice and the packaging is undamaged and in sellable condition.
Special Ordered Items will have a restocking fee of 15-30% depending on the supplier.
All returns must be within 30 days of receipt.
All claims for damage must be made within 24 hours of delivery.

−What can I do if something is wrong with my order?
Contact Us on 03 9548 1033 and we will assist you with your enquiry.